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Information Services and Library: Service Alerts and FAQs

Fitch - Potential downtime Monday 16th December
We need to make some changes to the way we use SSO to connect to the Fitch database. This will take place on Monday 16th between 14:00 - 15:00 (GMT). It may result in a few minutes of downtime during this period.

 

Tuesday 17th December 

The library desk will close at 11:30 to allow all staff to attend a department-wide event event

Saturday 21st December - downtime for many library resources.

We have been notified by one of our suppliers that the platform that manages access to many of our library resources has planned maintenance on Saturday 21st December.  The window for this is 05:00 (GMT) to 18:00 (GMT) and it can be expected that  resources may be inaccessible for up to 6 hours during this time.  

Please note, this downtime primarily affects our journal platforms along with Factiva, Mergent & Preqin. The following resources will not be affected by this downtime:

Capital IQ Pro Fitch Connect
Clio Document Supply Morningstar Direct
E-Book Central Orbis Europe
Economist.com Overleaf
Eikon PitchBook
FT.com Symphony - library catalogue
FactSet VLeBooks (incl. Canvas readings links)
Fame WRDS

WINTER CLOSURE - **updated info**
The library helpdesk will close at 13:00 on Friday 20th December 2024 and remain closed until 10:00 on Thursday 02 January 2025.
Library staff will be unavailable during this time.
The Sammy Ofer Centre will be closed from 19:00 on Friday 20th December and until Thursday 2nd January.

News Archive

September 2024 - End of Forrester Subscription
We have been informed by the vendor that they are withdrawing this product.  Our access will cease at the end of our current license on 27th September 2024. We will not be accepting any new registration requests after 5pm on 20th September.

 

August 2024 New dataset - RavenPack is now available on the WRDS platform
RavenPack provides real-time news analytics, including sentiment analysis and event data focused on business and financial applications. Data includes news and social media content, allowing for comprehensive analysis of financial markets.

January 2024
The old SDC Platinum platform (previously available from the Finance Suite or on Faculty & PhD PCs) has now been retired.  All modules are now available through the WRDS platform.

November 2023
Registration for S&P Capital IQ Pro should no longer be required as the move to Single Sign On is completed. Launching the database from our A-Z list should prompt you for your LBS credentials.  If you are a first time user of the service and run into any issues, please do email us: library@london.edu

Reminder: Anyone who previously used the old Capital IQ platform through us, can still access that platform by going into the Apps dropdown menu and following the link to the Capital IQ platform.