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Information Services and Library: Service Alerts and News

Alert - Library catalogue and self issue kiosk downtime

Self-service borrowing and/or online books catalogue will be unavailable from 6pm GMT on Tuesday 9th Jan, until 10am GMT on Wednesday 10th

  • Books can be returned in-person, directly to the box in front of our Library desk. 
  • Books on loan to you will be automatically renewed if they fall due for return in this time.
 
Alert - Planned WRDS downtime.  On Wednesday 10th January most WRDS services will be unavailable from 13:00-16:00hrs GMT (08:00-11:00 EST)

January 2024

The old SDC Platinum platform (previously available from the Finance Suite or on Faculty & PhD PCs) has now been retired.  All modules are now available through the WRDS platform.

News Archive

November 2023
Monday 20th November
Registration for S&P Capital IQ Pro should no longer be required as the move to Single Sign On is completed. Launching the database from our A-Z list should prompt you for your LBS credentials.  If you are a first time user of the service and run into any issues, please do email us: library@london.edu

Reminder: Anyone who previously used the old Capital IQ platform through us, can still access that platform by going into the Apps dropdown menu and following the link to the Capital IQ platform

 

October 2023

Capital IQ

S&P are beginning to move customers over to the newer S&P Capital IQ Pro platform with a view to eventually retiring the older Capital IQ (legacy) platform.  We have been running the two platforms  side by side for some years now, but our A-Z links from now on will all point towards the newer platform. 

How does this affect you?

If you have never accessed either platform through London Business School's license, please use the S&P Capital IQ Pro registration request form to sign up.

If you have previously used the older (legacy) platform through LBS then although all links from our A-Z will now take you into the newer platform (Pro), however it is still possible to return to the legacy site should you wish, by clicking on the Apps dropdown menu and following the link to Capital IQ platform.

 

June 2023

Summer hours. From Saturday 1st July to Saturday 12th August inclusive The Library desk will be open the following hours:

Monday - Friday 10:00-18:00

The desk will not be monitored remotely on Saturdays during this period.


March 2023
Important: Our enquiry desk hours are changing from April 1st: 

From Saturday 1st April the Library Desk will be staffed remotely on Saturdays.

The staffed Library desk hours from 1st April will be:

Monday – Friday
10:00 – 18:00hrs in person

Saturday
11:00 – 17:00hrs remote

How to contact the Library:
Phone: 020 7000 7620
Email: Library@london.edu
LibChat – the AskUs tab on Library.london.edu

Printing issues and top ups.

The Technology Team will be dealing with printing issues and managing print top up requests from 3rd April.

Use MyHelp to submit printing requests or issues. For print top ups please visit the Technology Welcome Desk in PG02 in the Plowden building (next to The Bite). Service hours are 08:00 to 18:00 Monday to Friday.

Why the change?

We believe that our Library professionals can serve you best when focusing on their areas of expertise, namely business information and academic research. The information specialists; Rachel and Ann deal with business research queries and training, Avtar’s focus is scholarly research, citing and referencing and academic integrity and Jonathan can help with technical Library database access issues. We can also help with e-book issues, copyright questions, accessibility issues and more.

A professional member of staff will be available when the desk is open. Please continue to use the Library@london.edu email so your call can be directed appropriately.
We are here to help - please ask!

February 2023

Our subscription to Responsible Investor will end on February 28th 2023.  If you need advice on keeping up  to date with news in this area, please email the library team.

Saturday 25th February. Unfortunately due to staff illness the physical library desk will be closed on this date.  However a member of the team will be monitoring the email inbox and Live Chat remotely so please do get in touch with any questions you may have. 

New ESG data source available: We now have a subscription to RepRisk which can be accessed on the WRDS platform(requires a registration step).  You can find out more about the data available here

October 2022
How we sign into the Financial Times (FT) is changing.

From 27th October access to the FT will use LBS Single Sign On (SSO).  What does this mean for everyone?
Current users of the FT through the School’s subscription don’t need to do anything at this stage.
The FT allows you to stay logged in for up to 180 days at a time.  When this period is up (or if you decide to log out sooner), the next time you login with your LBS email address it will recognise that London Business School now uses SSO for access, click on the SSO link to complete the process. Please note you will need to do this on every device you access the FT through.

 

Anyone wishing to join the School’s FT subscription should follow the FT registration link in the A-Z list of library databases which from the 27th October will set you up for access using SSO.

Eikon can now be used by students remotely. 

To do this you need to book an ID for a time slot that suits you.  You can find more information and book an ID from this page.  Please note you may be prompted to log in - just use the SSO link)

September 2022

Access to Workspace is ending.
Our access to Workspace is ending on Friday 30th September 2022.  Access to Refinitiv data and Datastream will be through Eikon after this date.  Currently two Eikon PCs are available in SO.W2.02. From week beginning 3rd October we will also be offering remote access to Eikon through a booking system. 

Monday September 19th
The School has announced that the day of the Royal funeral (Monday 19th) will be a non-teaching day for Degree Programmes, and that the Sammy Ofer Centre (including the Library) will be completely closed on that date. If you are likely to need to borrow any items, please plan ahead and collect them over the weekend. Any enquiries sent to the library after 5pm on Saturday will be responded to on Tuesday 20th September. 

For this week our Enquiry desk will be staffed as follows:

Tuesday 13th - Friday 16th September 10:00-19:00 (Email, phone and live chat are covered from 09:00)
Saturday 17th September 11:00-17:00
Sunday  18th September - enquiry desk closed but library space and books are accessible.
Monday 19th September - Sammy Ofer Centre including library closed
Tuesday 20th September - Normal hours resume 

August 2022

Not able to borrow books out of staffed hours at the moment.  31st August 2022 - RESOLVED

Our book issue kiosks are failing at the moment. We are trying to solve the issue but please use the click and collect service - and we can help with the book/s tomorrow.

Library enquiry desk hours W/B 15th August

Unfortunately the library desk in the Sammy Ofer Centre will be closed at the following times this week due to strike action on various transport networks:

Friday 19th It is likely that the desk will close early on this day, but we will be offering assistance virtually until 19:00hrs
Contact us by email, Chat (use the support button to the right of this screen) or phone 02070007620.

Saturday 20th 11:00-17:00.  The physical desk will be shut but we will be offering assistance virtually during these hours.
See above for contact details.

June 2022

Bloomberg – remote access ending

  • Bloomberg have confirmed they are withdrawing remote access to Bloomberg from all universities on 30th June 2022. This was only ever a temporary model, in response to Covid.  
  • Bloomberg do not offer alternative access models to universities, so we will be reverting to our pre-pandemic on-campus model after that date. Friday the 24th June is the last day that we will authorise remote access requests for Bloomberg.
  • Bloomberg IDs will begin to be transferred back to the terminals in the Finance Suite SO.W2.01/02 from the 27-28th June and we also aim to install at least one terminal in B101 during w/b 4th July. This will result in 15 available terminals in total.  (During the change-over period you may struggle to login to Bloomberg remotely due to the shrinking number of IDs.) Your current logins should work on all Bloomberg terminals once the licenses have been reinstated there. 
  • The Sammy Offer Centre is currently closed at weekends but will be reopening at weekends from 1st August.

Bloomberg Market Concepts will remain available to those who registered prior to 1 July. After that date, new users will need to either go to the physical PCs in the Finance Suite or ask for a code from library@london.edu which will allow you to use the web version of BMC.

Don’t forget -  students,  staff and faculty have remote access to: Capital IQ (with Excel Add-In), Factset, Workspace, Mergent and WRDS.

Library book loans and catalogue unavailable Tues 5th July 0600 – 1000 BST

Message:
Due to essential IT maintenance on Tuesday 5th July, the Library’s online book catalogue and self-service loans, returns and renewals in SOC Likierman Library, will be unavailable to all customers between 0600 and 1000 hours BST approximately.

If you need to return a book during this time, please place it in the drop box in front of the Likierman Library Desk (SOC W05).

The staffed service at the Library Desk will open from 10am as usual.

Important: W/B 20th June

Planned strike action on the rail network and London Underground this week means that the Library service will be affected.

On Tuesday 21st we will aim to run an in-person service from 10:00-15:00hrs (although this may prove to be impossible).Outside of these hours  (and if the staff member is unable to get in) we will cover email, phone and live chat remotely. Book loans and returns will be available through the self-service kiosks, but we will not be able to process click and collect requests if there are no staff on campus.

Wednesday - Friday we aim to run an in-person service during our normal hours (10:00-19:00), but it may be that we are forced to make some slight alterations as train services will be running a reduced timetable.

April 2022

Our access to the Economist has changed!  Register from the A-Z list of databases  with your LBS email address for an Economist.com Digital Subscription, giving you full access to the Economist.com website, mobile app and email newsletter alerts. (Academic Community members only.) Please make sure you  read the disclaimer before signing up.

 

The following dates are public holidays. On these dates the library desk will be open in the Sammy Ofer Centre from 11:00 - 17:00hrs

Friday 15th April

Monday 18th April

Monday 2nd May

Thursday 2nd June

Friday 3rd June

February 2022

ThomsonOne access has now ended.

We would recommend you consult our Company Research Guide for advice on where to find different types of content, but if you are looking for analysts' research we would now recommend you use the Investext module in Mergent Online.

 

Workspace has now been launched for students!

Workspace licenses can be requested from the A-Z list.  We are currently issuing them for two weeks at a time, but we will be monitoring this and it may change it in the future.

Use Workspace for company data (financials, deals, ownership data etc.) and financial market and economic data and analytical tools.
If you wish to download long time series of data please request the Datastream add-on when completing the form. Please be aware that Datastream works through an Excel add-in and is currently only available for Windows users.

MergentOnline is now our primary source of analysts' research (use the Investext tab once in the database), but Bloomberg, Factiva and Proquest also have limited numbers of reports.  

January 2022

Capital IQ has changed to Single Sign on (SSO).  

Capital IQ no longer requires pre-registration, instead follow the SSO link from our A-Z list of databases.  For those who have previously registered your existing access method will continue to work, but if you prefer to use the new SSO link any preferences you had saved will still be available to you.

For those who would like to use the Capital IQ Excel plug-in or who have previously accessed it, please see the following document

December 2021

 

Datastream as a standalone platform will end on 31st December 2021.

This will mainly  impact those Faculty and PhD students who had it installed on their pc. If you fall into this group please see the page on Eikon and Workspace IDs to ensure you can still access the content you need.

For students on our degree programmes Datastream will continue to be accessible from the two Eikon terminals in SO.W2.02.  Announcements about increasing access will follow in the Spring term.

 

November 2021


ThomsonOne

Our access to T1 will end in the next few weeks as the platform is being retired. We will communicate details of the replacement(s) and remove ThomsonOne from the A-Z list once we have finished testing access to the new platform.

IBISWorld

We now have access to IBISWorld's European reports on a 1 year trial basis. The following reports are available:

France spotlight reports

Italy spotlight reports

Spain spotlight reports

Pan-European spotlight reports

Bloomberg

We are currently able to offer remote access to Bloomberg. Please see the Covid contingencies page for further information about signing up for access.